FAQ

Detailed answers regarding customization, payment, shipping, and returns

FAQ

What kind of models are you making?

We produce a variety of models, including custom and standard styles

Do you accept custom orders?

Yes, we welcome custom orders. Please contact us to discuss the specific details

How do I add a note to an order?

There is a remarks section on the order page where you can fill in any special requirements or explanations, and we will process them accordingly

How do I use the discount code?

Enter the discount code at checkout, and the system will automatically apply the discount

Which payment methods are supported?

We accept various payment methods, including credit cards, Alipay, and WeChat Pay

When will you ship the goods?

Orders are typically shipped within 1-3 business days after confirmation, depending on stock availability

Contact Us

Any questions? Please leave a message and we will reply as soon as possible.